Shipping & Delivery Policy

Ensuring customer satisfaction is our utmost priority at our company. We go above and beyond to make your shopping experience a positive one. To ensure prompt order fulfillment, we operate a well-equipped warehouse in China. Our commitment to delivering excellent value and service is reflected in our streamlined shipping options. Depending on your location, we collaborate with reputable carriers such as China-Post, USPS, and the local post office in your country to handle the shipping process.

Transparency is key in our pricing structure. We believe in providing clear and upfront information. Our shipping and handling charges encompass both outbound freight and packaging materials. These charges are applicable to all orders and are calculated based on the total value of your purchase. Our aim is to offer you transparent pricing and dependable shipping, thereby enhancing your overall shopping experience with us.

Your satisfaction as a customer holds immense importance to us. We strive to ensure that your orders are delivered promptly while upholding the highest standards of service. Should you have any further questions or concerns, we are here to provide assistance and ensure a seamless shopping experience. Don’t hesitate to reach out to us—we are committed to serving you.

 

1. SHIPPING FEES 

  • We offer Standard Shipment for orders under $29.00, which costs $7.99 for all countries.
  • For orders totaling $29.00 or more, we provide Free Shipping.

Note: If your order is $29.00 or above, please choose the free shipping method during the checkout process.

 

2. DELIVERY TIME

  • Shipping Time:

Our estimated shipping time is 7-20 working days for all countries.

  • Maximum Shipping Time:

In rare cases, delivery may take up to 59 business days. If you have not received your order within 60 working days, please contact us immediately for reshipment or a refund.

*Please note that the estimated shipping time does not include our 2-5 working days processing time.

 

3. CUSTOMS

For a seamless shipping process, our trusted shipping partner will handle all necessary documentation for your shipment. Should you have any concerns or inquiries regarding your shipment, we encourage you to contact us before placing your order. Our dedicated team is here to assist you and address any questions you may have.

Kindly note that any custom fees incurred after your items have been shipped are not our responsibility. By purchasing our products, you acknowledge and consent that one or more packages may be shipped to you and may be subject to custom fees upon arrival in your country. While we strive to provide accurate information and minimize any potential fees, it’s essential to familiarize yourself with your country’s customs regulations and policies.

Your understanding in this matter is highly appreciated. Should you have any further questions or require additional information, please feel free to reach out to us. We are committed to ensuring a seamless and hassle-free shipping experience for you.

 

4. TRACKING NUMBER

After your order has been shipped, we will promptly send you an email that includes a tracking number. This tracking number will allow you to stay informed about the progress of your package. It’s important to keep in mind that due to logistical reasons, items from the same purchase may be shipped separately, even if you have requested combined shipping. To easily track your order, you can visit our dedicated Track Your Order page.

Please be aware that it may take up to 7 days for the status of your package to be updated in our system and on our website. We kindly ask for your patience during this time as we work diligently to provide accurate and timely information.

Should you have any additional inquiries or require further assistance, please do not hesitate to contact us. We are fully committed to offering the best possible support and will be more than happy to help you with any concerns you may have.