FAQs

1. Searching for Products:

To easily find the products you're looking for, use our Search Bar located at the top of any page. Simply enter the product name or relevant keyword. For more accurate results, use a general description instead of specific details. Using fewer keywords will provide a wider range of product options on the results page. Once you find a product of interest, click on the product name or image for more details.

2. Seed Freshness:

We make every effort to stock only what we will use within a few months. Our seeds are typically harvested during specific times of the year, so they will be from the most recent harvest. Additionally, we store our products in a way that minimizes their exposure to air and light.

3. Difficulties Despite Following Growing Instructions:

Many of the seeds we offer are rare and possess wild characteristics. Unlike domesticated seeds, these wild seeds often exhibit slow or irregular germination. These traits help ensure the survival of the species in nature. It is not uncommon for seedlings of certain species to emerge at different intervals over several months. Specific factors, such as temperature changes or scarification (scratching or weakening the seed coat), may be necessary to trigger germination in some seeds. It's important to note that germination times can be longer if the initial conditions required for germination are not provided. Additionally, seeds can be sensitive to factors like moisture, temperature, and sunlight, which can affect their viability.

If you're experiencing difficulties despite following the growing instructions, please keep in mind that variability in grower techniques and the inherent nature of seeds can contribute to different outcomes. We do not offer replacements for seeds that do not germinate due to these variables.

4. Seed Germination Guarantee:

We do not guarantee germination for all seeds. The growth of seeds depends on various factors beyond our control, such as planting and cultivation conditions. While we strive to provide high-quality seeds, wild and exotic seeds may have unique characteristics that result in slow or irregular germination. Each seed has its own requirements, such as specific temperature changes or scarification (breaking the seed coat), which need to be met for successful germination. We regularly update our inventory and maintain fresh stock. If there is an issue with a specific batch of seeds, we may test them and offer replacements at our discretion.

5. Shipping Costs Calculation:

Our shipping costs are fixed at $7.99. For more information about shipping and delivery, please visit our dedicated page at this link: Shipping & Delivery

Buyer Protection:

We offer Buyer Protection to ensure a secure shopping experience on our website. You are protected under the following circumstances:

  1. If the item you ordered doesn't arrive within the promised timeframe specified by the seller.
  2. If the item you received doesn't match the provided description.
  3. If the item you received is incorrect.

6. Shipping Methods:

For detailed information about our shipping methods, please refer to this link: Shipping & Delivery

Please ensure that the correct shipping address is provided in the order details, as we cannot be held responsible for parcels that do not arrive due to incorrect shipping information. For more details about our return and refund policy, please visit this link: Return & Refund Policy

7. Worldwide Shipping:

Yes, we offer worldwide shipping and have successfully shipped numerous international orders. However, please be aware that the exact shipping timeframe may vary depending on the shipping company's schedule. For detailed information about our shipping and delivery methods, please refer to this link: Shipping & Delivery

8. Order Processing Time:

We ship orders from Monday to Friday. While we strive to ship most orders within 2-5 business days, please understand that high order volumes or certain orders may require additional time for preparation. During busy periods, such as after weekends or holidays, shipping may take up to 5 business days. If there is any issue with your order, there may be a delay as we restock or await your response to a question we ask. Please check the email address associated with your PayPal account, as we will contact you there regarding any order issues. Orders paid with e-checks will only be considered paid once the e-check clears.

9. Estimated Delivery Time:

The delivery timeframe depends on the chosen shipping method and the destination. For specific details about shipping and delivery, please refer to this link: Shipping & Delivery

10. Tracking Numbers:

All orders are assigned a tracking number once the shipping label is generated. The tracking number will be sent to the email address associated with your PayPal account. You will also receive automated tracking updates from Trackingmore.com as the package progresses.

Please note that in some cases, it may take up to 7 days for the package status to be updated in the tracking system and website.

11. Guarantee for Non-Delivered Orders:

If you haven't received your package within 60 days from the date of shipment, we will issue a full refund via PayPal. This is our company policy and a guarantee for our valued customers.

12. Expedited Shipping:

Currently, we do not offer expedited shipping options. For more details about our shipping and delivery options, please visit this link: Shipping & Delivery

13. Damaged Parcel:

If your parcel arrives damaged, please contact us immediately within 7 days of receiving it. We may request pictures of the damage caused during the shipping process. Once we receive the pictures, we will either send a replacement or issue a refund for the damaged item. To qualify for a replacement, please provide a picture of the product in poor condition. In the case of receiving the wrong item, we usually send a free replacement without requiring the return of the damaged item. Please note that all other sales are final, and any additional returns or refunds will be handled at the discretion of our staff. For more detailed information about our Return & Refund Policy, please visit this page: Return & Refund Policy

14. Received Wrong Items:

If you received the wrong items in your order, please contact us immediately within 7 days of receiving the parcel. We may request pictures of the items you received. Once we review the pictures, we will arrange either a replacement or a refund for the wrong items. To qualify for a replacement or refund, please provide pictures of the received products. In the case of receiving the wrong item, we usually send a free replacement without requiring the return of the wrong item. Please note that all other sales are final, and any further returns or refunds will be at the discretion of our staff. For more detailed information about our Return & Refund Policy, please visit this page: Return & Refund Policy

15. Undelivered Package:

If your package did not arrive, please contact us at your earliest convenience. We care about our valued customers, and we will either send a replacement or issue a full refund for any order-related problems. For more detailed information about our Return & Refund Policy, please visit this page: Return & Refund Policy

16. Return Policy:

If you receive an incorrect quantity, a missing item, or the wrong item in your order, please contact us at support@meadowgrowerseeds.com within 7 days of receiving the product to report the issue. We may request pictures of any mistakes made on our part. After reviewing the pictures, we will either send or refund any missing items or quantities that can be verified as our mistake. In case the product is in poor condition and cannot be salvaged, we will replace it upon providing a picture. If we have sent the wrong item, we will typically send a free replacement without requiring you to return the incorrect item. Please note that all other sales are final, and any further returns or refunds will be at the discretion of our staff. For more detailed information about our Return & Refund Policy, please visit this page: Return & Refund Policy

17. Bulk Order Pricing:

Yes, we do offer bulk order pricing. For more details and specific inquiries about bulk orders, please contact us directly.

18. Incorrect Address:

If you've provided an incorrect shipping address, please contact us immediately before we ship your order. Once the packaging and shipping process has begun, we are unable to make changes or cancel the order.

19. Order Cancellation:

You can cancel your order as long as it hasn't been shipped. Please contact us if you need to change or cancel it. Once the shipping process has started, we are unable to cancel the order. For more detailed information about our Return & Refund Policy, please visit this page: Return & Refund Policy

20. Order Placement by Telephone:

We are an internet-based seller and limit all communications to email. This ensures that all interactions are documented for security and evidence purposes. If you have any questions about our products, please feel free to email us, and we'll be glad to assist you.

21. Physical Store:

Currently, we operate solely as an internet-based seller, and we do not have a physical store or offer local pickups. All orders are shipped directly to the address provided during the ordering process.

If you have any other questions or concerns, please don't hesitate to contact us. We value your satisfaction and aim to provide the best possible service. For contacting us, please visit this page: Contact Us

22. Tax

Tax is already included in all our prices, so you don't need to worry about paying any additional taxes. The price you see is the final price you'll pay.